Cookie Policy

2.1 Session Cookies

Session cookies are temporary cookies that remain active only during a user’s browsing session and are typically removed once the browser or application is closed. These cookies help maintain secure sessions, support navigation, and enable core platform functionality.

2.2 Persistent Cookies

Persistent cookies remain stored on a device for a longer period or until deleted by the user. These cookies help remember user preferences, improve user experience, and support analytics or platform performance functions.

2.3 First-Party Cookies

First-party cookies are cookies placed directly by VMENTORZ and are generally used for platform functionality, security, authentication, and user experience purposes.

2.4 Third-Party Cookies

Third-party cookies are cookies or similar technologies placed by authorised third-party service providers that support services such as analytics, security, performance monitoring, integrations, or future marketing and engagement activities. VMENTORZ does not control the independent privacy or cookie practices of third-party providers and users are encouraged to review the policies of such providers where applicable.

3.1 Essential Platform Functionality

To enable core platform operations such as:

• User authentication and secure login;
• Session management;
• Navigation and platform accessibility;
• Account security and fraud prevention;
• Maintaining user preferences and settings; and
• Supporting essential platform features and services.

Certain essential cookies may be necessary for the Platform to function properly.

3.2 Security, Integrity & Fraud Prevention

To help detect, prevent, investigate, and respond to unauthorised access attempts, fraudulent or suspicious activity, abuse or misuse of the Platform, security vulnerabilities, technical issues affecting platform stability or reliability, and activities that may compromise user safety or platform integrity.

3.3 Performance, Analytics & Platform Improvement

To understand how users interact with the Platform and to improve platform performance, usability, operational efficiency, and service quality. This may include analysing pages accessed, session duration, navigation patterns, device information, and technical diagnostic information.

3.4 User Experience & Personalisation

To improve user experience by remembering user preferences, maintaining language or display settings, supporting personalised platform experiences, improving usability and accessibility, and enhancing platform functionality and service delivery.

3.5 Platform Maintenance & Operational Support

To support platform administration, maintenance, system diagnostics, troubleshooting, error detection, technical support, service optimisation, and monitoring the reliability and performance of platform infrastructure.

3.6 Compliance & Legal Obligations

Where reasonably necessary to maintain records relating to platform security or operational integrity, support compliance with applicable laws or regulatory obligations, investigate suspected misuse of the Platform, or protect the rights, safety, and legitimate interests of users, mentors, practitioners, or VMENTORZ.

3.7 Future Platform Features & Engagement Activities

VMENTORZ may, from time to time, use cookies or similar technologies to support additional platform features, integrations, analytics tools, communication activities, or user engagement initiatives.

4.1 Strictly Necessary Cookies

These cookies are essential for the functioning, security, and accessibility of the Platform. They help enable core features such as secure user authentication and login, session continuity and account access, platform navigation and functionality, security and fraud prevention measures, and maintenance of essential platform operations.

4.2 Functional & Preference Cookies

These cookies help remember user choices and preferences in order to improve user experience and platform usability. Such cookies may support functions including remembering user settings or preferences, maintaining language or display preferences, enhancing accessibility features, and supporting a more personalised and consistent user experience.

4.3 Performance & Analytics Cookies

These cookies help VMENTORZ understand how users interact with the Platform so that services, performance, usability, and reliability may be improved over time. These technologies may collect information relating to platform usage patterns, navigation behaviour, device information, performance metrics, and general engagement trends.

4.4 Security & Integrity Technologies

Certain cookies or similar technologies may be used to help maintain platform security, user protection, and operational integrity. These technologies may assist in detecting suspicious or unauthorised activity, preventing misuse of the Platform, maintaining secure sessions, protecting user accounts, and supporting platform stability and reliability.

4.5 Third-Party Service Technologies

VMENTORZ may use authorised third-party services or integrations that utilise cookies or similar technologies to support analytics, infrastructure management, security, communication services, or operational functionality.

4.6 Future Engagement & Communication Technologies

As the Platform evolves, VMENTORZ may introduce additional technologies to support platform engagement, communication features, user experience improvements, or other operational activities.